Frequently Asked Questions
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For Questions about tour group and meeting reservations please see our staff page for specific contact information.
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Most of your questions should be answered by the FAQ's, if not, please submit your questions directly.
Q. Do you have a Sunday Brunch? A. Every Sunday in Josephines we serve up a scrumptious brunch with a fantastic view 15 floors above Anchorage.Q. What are your restaurant hours? A. Breakfast including our fabulous buffet 6:00 AM-10:00 AM. Lunch 10:00 AM-1:30 PM, Dinner 5:00 PM-10:00 PMQ. How do I get another copy of my hotel stay or meeting receipt? A. Contact our accounting department at 907.343.3110Q. I work for the government, do I have to room tax on my room? A. You will not have to pay tax if you meet the CC criteria as set out by the federal and state govt.Q. Can you tell me how to make a phone call to/from the hotel? A. 1. If guests want to call from room to room what # they should dial? Room # only OR any # before Room number?Q. Do you have a health club? A. Yes, our Health Club features State of the art cardio equipment with TV Monitors and complimentary earphones.Q. Do you offer memberships to your health club? A. Regrettably, we do not. As a hotel guest, however use of the health club is complimentary.Q. Can the hotel store my luggage? A. We are more than happy to store luggage up to 3 days for our soon to be registered or recently registered guests. They should visit our Bell Staff desk and receive a luggage tag for claiming their bags.Q. Do you offer High Speed Internet Service? A. Yes, we do! High speed wired internet service is available at a charge in the sleeping rooms. Wireless service is available at a charge in the lobby, bar and Grille. We also have a business center with computers, printers, and internet service, charged by the minute.Q. Can you store my fish in your freezer after a succesful Alaska Fishing Trip? A. Our staff will be more than happy to check your cooler during your stay in Alaska, not just during your stay in our hotel. It is our pleasure to assist you with this. Please check your cooler with our bell staff and let them know your pickup date. They will issue you a claim ticket and store until your date.Q. Do you accept pets? A. We happily accept dogs at Sheraton according to the "Love that Dog" PolicyQ. How can I get the best rates? A. Our best rates can be found by clicking the Sheraton reservation link.Q. How do I make reservations for a tour group? A. Contact our sales staff for your questions about group and tour reservations.Q. Do your Traditional rooms offer the Sweet Sleeper bed? A. Yes! All our rooms and suites offer the Sheraton Sweet Sleeper Bed.Q. Do you have on-site parking? A. We have plentiful parking! Our on-site parking is available for hotel guests ($10/night) and for day guests ($12/day)Q. Do you offer airport shuttle service? A. Regrettably, we do not offer shuttle service. However, a variety of private transportation options, from Taxi's and Limos to group shuttle services can be viewed at Anchorage.netQ. How can I arrange for Limo/Car Service A. Contact our concierge, bethkenney@remingtonhotels.com. Check out the following vendors at the convention bureau site for a good array of options: http://www.anchorage.net/directory.html?subcatid=912 Top of page |
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